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True Flight/ Truemap software

 
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dlm46007(at)cox.net
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PostPosted: Wed Sep 27, 2006 12:43 pm    Post subject: True Flight/ Truemap software Reply with quote

Just a PIREP on their product and service. I purchased the software, the XM receiver and WAAS GPS in June 2006. At that I was told by their sales representative that the Data Base updates for a year were included in the price. I activated the XM weather in June so that I could test it on my trip to OSH. XM weather bills quarterly. The software and XM weather worked satisfactorily on the trip. Upon return home I decided to cancel XM weather and did so prior to the new billing period for me. One month later the next billing was on my credit card statement. Several phone calls required to get that removed. About a week ago I received an email that my data base update subscription was expiring and I needed to renew for $199. I emailed them that I had been assured that the first years subscription was included. Their representative replied that he had never seen a years subscription included and would only allow 7 months. I just looked at my credit card online and found a billing from them for $199. I just emailed them demanding that they remove the unauthorized charge and I also notified the credit card company.

As you can see its hard to discard this TAR BABY. Buyer beware.
[quote][b]


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jesse(at)itecusa.org
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PostPosted: Wed Sep 27, 2006 1:27 pm    Post subject: True Flight/ Truemap software Reply with quote

We have had the opposite experience with True Flight. We initially bought the year of updates and we have been very happy. The XM weather is between you and XM, not True Flight. They just do you the favor of setting it up initially, although you can do that directly yourself also. The Flight Cheetah is, hands down, the best depiction of in-flight weather we have seen. The stability and navigation leaves a little to be desired, but it beats the 396 easily for display of weather information and situational awareness. I don’t necessarily think everybody should go out and buy a Cheetah, but our experience has been very good overall.

Do not archive.

Jesse Saint
I-TEC, Inc.
jesse(at)itecusa.org (jesse(at)itecusa.org)
www.itecusa.org
W: 352-465-4545
C: 352-427-0285


From: owner-rv10-list-server(at)matronics.com [mailto:owner-rv10-list-server(at)matronics.com] On Behalf Of David McNeill
Sent: Wednesday, September 27, 2006 4:42 PM
To: rv10-list(at)matronics.com
Subject: True Flight/ Truemap software


Just a PIREP on their product and service. I purchased the software, the XM receiver and WAAS GPS in June 2006. At that I was told by their sales representative that the Data Base updates for a year were included in the price. I activated the XM weather in June so that I could test it on my trip to OSH. XM weather bills quarterly. The software and XM weather worked satisfactorily on the trip. Upon return home I decided to cancel XM weather and did so prior to the new billing period for me. One month later the next billing was on my credit card statement. Several phone calls required to get that removed. About a week ago I received an email that my data base update subscription was expiring and I needed to renew for $199. I emailed them that I had been assured that the first years subscription was included. Their representative replied that he had never seen a years subscription included and would only allow 7 months. I just looked at my credit card online and found a billing from them for $199. I just emailed them demanding that they remove the unauthorized charge and I also notified the credit card company.



[b]As you can see its hard to discard this TAR BABY. Buyer beware[/b].
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-- Date: 9/25/2006

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9/25/2006
[quote][b]


- The Matronics RV10-List Email Forum -
 

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

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jesse(at)itecusa.org
Guest





PostPosted: Wed Sep 27, 2006 1:27 pm    Post subject: True Flight/ Truemap software Reply with quote

We have had the opposite experience with True Flight. We initially bought the year of updates and we have been very happy. The XM weather is between you and XM, not True Flight. They just do you the favor of setting it up initially, although you can do that directly yourself also. The Flight Cheetah is, hands down, the best depiction of in-flight weather we have seen. The stability and navigation leaves a little to be desired, but it beats the 396 easily for display of weather information and situational awareness. I don’t necessarily think everybody should go out and buy a Cheetah, but our experience has been very good overall.

Do not archive.

Jesse Saint
I-TEC, Inc.
jesse(at)itecusa.org (jesse(at)itecusa.org)
www.itecusa.org
W: 352-465-4545
C: 352-427-0285


From: owner-rv10-list-server(at)matronics.com [mailto:owner-rv10-list-server(at)matronics.com] On Behalf Of David McNeill
Sent: Wednesday, September 27, 2006 4:42 PM
To: rv10-list(at)matronics.com
Subject: True Flight/ Truemap software


Just a PIREP on their product and service. I purchased the software, the XM receiver and WAAS GPS in June 2006. At that I was told by their sales representative that the Data Base updates for a year were included in the price. I activated the XM weather in June so that I could test it on my trip to OSH. XM weather bills quarterly. The software and XM weather worked satisfactorily on the trip. Upon return home I decided to cancel XM weather and did so prior to the new billing period for me. One month later the next billing was on my credit card statement. Several phone calls required to get that removed. About a week ago I received an email that my data base update subscription was expiring and I needed to renew for $199. I emailed them that I had been assured that the first years subscription was included. Their representative replied that he had never seen a years subscription included and would only allow 7 months. I just looked at my credit card online and found a billing from them for $199. I just emailed them demanding that they remove the unauthorized charge and I also notified the credit card company.



[b]As you can see its hard to discard this TAR BABY. Buyer beware[/b].
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-- Date: 9/25/2006

--
9/25/2006
[quote][b]


- The Matronics RV10-List Email Forum -
 

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

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bhughes(at)qnsi.net
Guest





PostPosted: Wed Sep 27, 2006 1:36 pm    Post subject: True Flight/ Truemap software Reply with quote

David,

I have been looking at their product as well. Here is what there web site says.
Database Subscription
The basic annual database subscription includes the following updates: $199.00


I used AnywhereMap for a couple of years and loved it. Anywheremap and True flight are suppose to interface with the Zaon Traffic box so I have been looking at both. I have not been flying since last December when I sold my Skyhawk so have not needed to renew or purchase a new system. True Flights flight level data derived from XM winds is a strong selling point for their product. Did you get a chance to test that feature?


Bobby
40116




From: owner-rv10-list-server(at)matronics.com [mailto:owner-rv10-list-server(at)matronics.com] On Behalf Of David McNeill
Sent: Wednesday, September 27, 2006 3:42 PM
To: rv10-list(at)matronics.com
Subject: True Flight/ Truemap software

Just a PIREP on their product and service. I purchased the software, the XM receiver and WAAS GPS in June 2006. At that I was told by their sales representative that the Data Base updates for a year were included in the price. I activated the XM weather in June so that I could test it on my trip to OSH. XM weather bills quarterly. The software and XM weather worked satisfactorily on the trip. Upon return home I decided to cancel XM weather and did so prior to the new billing period for me. One month later the next billing was on my credit card statement. Several phone calls required to get that removed. About a week ago I received an email that my data base update subscription was expiring and I needed to renew for $199. I emailed them that I had been assured that the first years subscription was included. Their representative replied that he had never seen a years subscription included and would only allow 7 months. I just looked at my credit card online and found a billing from them for $199. I just emailed them demanding that they remove the unauthorized charge and I also notified the credit card company.

As you can see its hard to discard this TAR BABY. Buyer beware.
[quote]

s.com/Navigator?RV10-List

[b]


- The Matronics RV10-List Email Forum -
 

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV10-List
Back to top
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